Progress | Metrics

Unparalled performance

Palmetto GBA’s performance across all contract metrics in 2017 was 99.7 percent, achieving 100 percent performance in six months.

99.7%

metrics met

 

Contractor Performance Assessment Rating Results

Palmetto GBA was rated Very Good or Exceptional on 55 out of 71 assessed elements.

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2017 Scale

 

$42.8 bil

Benefits Paid

 

7.6 mil

Beneficiaries Served

114 mil

Claims Processed

 

1.6 mil

Inquiries Answered

 
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Metrics

Daily efficiencies propel near-perfect contract ratings.

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Impact

Precision & ingenuity drive uncommon results.

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Growth

Extraordinary potential through new contracts & year-over-year renewals.

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Innovations

Competitive advantage through enterprise-level innovations.

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